Contact

Contact Us

We’re here to help! At Elite Expres, your satisfaction is our priority. Whether you have a question about your order, need help with a return, or simply want more information about our products, our team is ready to assist you.

📞 Customer Support

For general inquiries, order assistance, or product-related questions, feel free to reach out to our customer support team. We aim to respond to all messages within 1–2 business days.

🛑 If your matter is urgent, please mention "URGENT" in the subject line of your email for faster prioritization.

🔄 Returns & Refunds

Have questions about returning an item or our refund process? Please review our Return & Refund Policy or contact our support team directly:

🚚 Shipping & Tracking

For help with shipping times, delivery status, or tracking information, kindly review our Shipping Policy. If you still need assistance:

🔒 Privacy & Data Protection

Your privacy is important to us. If you have concerns about how we handle your personal data, please review our Privacy Policy. For direct assistance:

🏢 Business Information

  • Business Name: Elite Expres

  • Business Email: support@eliteexpres.com

  • Business Number: +1 713 519-3693

  • Business Address: 5900 Balcones Drive, Suite 100, Austin, Texas, United States

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM 

  • Customer Support: 24/7